Privacy Policy
Last updated: 24 June 2026
This privacy policy explains how Pricewatch Limited t/a Southern Energy (we, us, our) collects, uses and protects your personal information when you use our website or order fuel from us. We are the data controller for the information we collect.
Who we are
Pricewatch Limited t/a Southern Energy
Registered in England, company number 03349275
VAT registration number GB724913630
Registered office: 3 Waterside Road, Portslade, Brighton, BN41 1AZ
Phone: 01825 840931
Email: orders@southern-energy.co.uk
What information we collect
We may collect:
- Your name and contact details, including email address, phone number and delivery address or postcode
- Order and delivery information, including the fuel and quantity you request
- Payment information, processed securely by our payment provider. We do not store your full card details
- Information you give us when you contact us or use our website chat
- Technical information such as your device and how you use our site, where analytics are in use
How we use your information
We use your information to:
- Provide a quote and process and deliver your order
- Take payment through our secure payment provider
- Contact you about your order or enquiry, including delivery updates
- Respond to questions you send us by form, chat, phone or email
- Keep records and meet our legal and tax obligations
- Improve our website and our service
Our lawful basis
We rely on:
- Performance of a contract, to fulfil your order
- Legitimate interests, to respond to enquiries and run our business
- Legal obligation, to keep records required by law
- Consent, where you opt in to marketing, which you can withdraw at any time
Sharing your information
We do not sell your information. We may share it with:
- Our delivery and payment providers, so we can fulfil and take payment for your order
- Service providers who help us run our website and customer messaging
- Authorities or advisers where we are required to by law
How long we keep it
We keep your information only as long as needed for the purpose we collected it, and to meet legal and accounting requirements, after which it is securely deleted.
Your rights
Under data protection law you have the right to access, correct, delete or restrict the use of your personal data, to object to certain processing, and to data portability. To exercise any of these, contact us using the details above. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.
Cookies
Our website uses cookies. See our Cookie Policy for details.
Changes to this policy
We may update this policy from time to time. The latest version is always on this page.
Contact
For any privacy question, contact us at orders@southern-energy.co.uk or 01825 840931.